Privacy Policy
Privacy and Security Policy
All services provided in our store belong to and are operated by Denker Electronics, registered at Kozyatağı Mah. Şehit Mehmet Fatih Öngül Sok. Bağdatlıoğlu Plaza, No:3 Daire 3, 34742 Kadıköy/İstanbul.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is gathered and how this data is protected.
By filling out various forms and surveys on our Membership or Store, certain personal information (such as name-surname, company information, telephone, address, or e-mail addresses) of the members is collected by our Store due to the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this choice can be changed from the account information section after logging in, or they can make a notification with the link in the information message they receive.
During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope determined by the “User Agreement” we made with our members.
Our Company records and uses the IP address of its members in order to identify problems related to the system and to rapidly resolve problems or disputes that may arise regarding the service provided. IP addresses can also be used to define users in a general way and to collect comprehensive demographic information.
Our company may use the requested information for direct marketing purposes by itself or by the persons it cooperates with, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information related to transactions made through our store; It can be used by our company and the persons it cooperates with for various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the purposes and scope determined by the “Membership Agreement”.
Our company undertakes to keep confidential information strictly private and confidential, to regard this as a confidentiality obligation, and to take all necessary measures and show due diligence to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.
Credit Card Security
Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our system in any way.
There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of them is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and all your information is protected by encryption. This information is only used depending on the sales transaction process and in line with the instructions you give. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for questioning. If the usability of the card is approved, the shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from capturing this information under any circumstances.
The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time, the accuracy of financial and address/telephone information must first be confirmed before their orders can reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide while becoming a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, it moves within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that is impossible to break.
Mail Order Credit Card Information Security
Your identity and credit card information, which you will send to us by credit card mail-order method, will be kept by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and then destroyed. If any amount other than the cost of the mail-order form approved by you, which you will send to us in return for the cost of the products you ordered, is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.
Third-Party Websites and Applications
Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the site belonging to our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third-party websites.
Exceptional Cases
In the limited cases specified below, our Company may disclose the information of users to third parties outside the provisions of this “Privacy Policy”. These cases are limited to:
Complying with the obligations brought by the rules of law issued and in force by the authorized legal authority such as Law, Decree-Law, Regulation, etc.;
In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by our store with users and to put them into practice;
Requesting information about users for the purpose of an investigation or inquiry duly carried out by the authorized administrative and judicial authority;
Cases where it is necessary to provide information to protect the rights or safety of users.
E-Mail Security
Never write your credit card number or passwords in the e-mails you send to our Store’s Customer Service regarding any of your orders. The information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.
Browser Cookies
Our company can obtain information about the users visiting our store and the use of the website by users using a technical communication file (Cookie). Mentioned technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site and how long they stayed on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information from the main memory or your e-mail. Most of the browsers are originally designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.
Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site or by sending an e-mail to users or by publishing it on its site. If the Privacy Policy provisions change, they take effect on the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an e-mail to info@denker.com.tr. You can reach us from the contact information below.
Company Title: Denker Electronics
Address: Kozyatağı Mah. Şehit Mehmet Fatih Öngül Sok. Bağdatlıoğlu Plaza, No:3 Daire 3, 34742 Kadıköy/İstanbul
Email: info@denker.com.tr
Tel: +905074069693